Frequently Asked Questions
Everything you need to know about our luxury jewelry and services.
Are your vintage jewelry pieces authenticated?
Yes, every piece in our collection undergoes a rigorous authentication process by our in-house experts to ensure its historical accuracy and quality of materials.
How do you handle domestic and international shipping?
We offer complimentary, fully insured overnight shipping within the United States. International shipping is available via secure couriers; please contact us for specific rates and customs information.
What is your return policy for online purchases?
We offer a 7-day return window for a full refund on items in their original, unaltered condition. Please note that custom orders and resized pieces are final sale.
Can I request a resizing for a ring I purchased?
Most of our rings can be resized. We provide complimentary resizing for most purchases at the time of sale, though some complex vintage settings may have limitations.
Do you provide appraisals for insurance purposes?
Yes, every purchase from Joseph Saidian & Sons includes a formal retail appraisal document which can be used to secure insurance coverage for your piece.
What payment methods do you accept?
We accept all major credit cards, wire transfers, and specialized financing options to ensure a secure and seamless transaction for our clients.